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Dr. Richard Santucci
Patients reported Dr. Santucci and his staff as impolite, distant, and unresponsive, leading to ignored concerns and discomfort, with poor communication and negligence in post-surgery care.
Quick summary on Dr. Richard Santucci
Lack of Compassionate Care: Patients reported that Dr. Santucci was impolite and distant during consultations, creating an environment of disregard and lack of empathy, which worsened the anxiety of those seeking care for sensitive procedures.
Unprofessionalism: Both Dr. Santucci and the clinic staff were described as indifferent, contributing to the patient’s distress. The staff exhibited a lack of concern for the patient’s comfort and well-being, particularly during the recovery process.
Poor Communication: There were significant issues with communication, with repeated inquiries about post-surgery concerns being ignored or met with vague, dismissive responses. This led to heightened physical and emotional suffering for patients.
Negligence in Post-Surgery Care: The patient felt neglected during the post-operative recovery period, with no timely responses or support from Dr. Santucci or his team. This lack of care left the patient uncertain about the success of their surgery and in constant discomfort.
Failure to Address Concerns: Despite repeated pleas for attention, the patient’s concerns regarding the surgery’s success and their pain were ignored, leaving them with lingering emotional and physical scars.
Generalized Mistreatment: The overall experience was marked by a profound sense of betrayal due to the negligence and lack of accountability from both Dr. Santucci and his clinic staff.

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